FAQ

Is it safe to make my order online?

Yes, it is absolutely safe to make an order and pay it online. Your personal data is transmitted safely to our system.

 

Is it safe to use my credit card on the website?

Yes, the data is transmitted SSL-encrypted. For payments with Visa and Mastercard only SET transactions (secure electronic transactions) are accepted. After verifying that the card is included in the SET system, the system will contact the card-issuing bank to enable the buyer to authorize the purchase. When the bank confirms the authenticity, the payment will be charged to the card. Otherwise the order will be cancelled.

 

How can I make sure that I have completed my purchase correctly?

Once you have placed your order, you will receive a confirmation email. If you do not receive an email, contact our customer service.

 

I forgot my password, what should I do?

You can retrieve your password easily and simply. Click the "I forgot my password" link, enter the email with which you created your account in our store, and click "Retrieve". In the next few minutes we will send you instructions for creating a new password.

 

How can I pay my order?

You can pay your order with one of the following Payment Methods:

1. Payment through credit, debit and prepaid cards 2. Cash on delivery 3. By Deposit to our bank account 4. With Paypal

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